Symphoria AI
Effective March 7, 2026 · Last updated April 24, 2026
Investigation power entails investigation responsibility. Symphoria provides intelligence infrastructure for legitimate investigative purposes. These terms exist to ensure that this power is exercised with the integrity and accountability that democratic institutions require.
Before the legal language: here is the plain-English version of what you are agreeing to.
The full legal text follows.
These Terms of Use ("Terms") govern your access to and use of the services provided by Symphoria AI ("Symphoria," "we," "us," or "our"), including the platform at app.symphoria.ai and the website at www.symphoria.ai (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.
By creating an account or using the Service, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
If you do not agree to these Terms, do not use the Service.
Symphoria is an AI-powered intelligence investigation platform designed for legal professionals, compliance teams, journalists, and organizations engaged in legitimate investigative work. The Service includes:
We reserve the right to modify, suspend, or discontinue any part of the Service with reasonable notice.
To use the Service, you must create an account with accurate and complete information. You are responsible for:
We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe have been compromised.
In the event of a security or data-integrity incident affecting your Content or account, Symphoria will notify affected users without undue delay, and in any event within seventy-two (72) hours of becoming aware of the incident, consistent with the standard set by Article 33 of the EU General Data Protection Regulation. The notification will describe the nature of the incident, the categories of data affected, and the measures taken or proposed in response.
Symphoria exists to serve legitimate investigative purposes. You agree to use the Service only for lawful purposes and in accordance with these Terms. Specifically, you shall not:
We reserve the right to investigate and take appropriate action — including suspension or termination of your account — against anyone who violates these provisions.
You retain all rights, title, and interest in the investigation data, documents, and content you upload to or create within the Service ("Your Content"). Symphoria does not claim ownership of Your Content.
Your Content is confidential by default. We do not access, review, share, sell, or use Your Content for any purpose other than providing the Service to you. Your investigations are private unless you take explicit action to change that.
The Service includes a publish feature that allows you to make an investigation publicly available. When you publish, the investigation becomes accessible to other users of the Service and may be indexed by public search engines. Publishing is always a deliberate action — it requires your explicit confirmation and can be reversed by unpublishing. Unpublishing removes the investigation from public visibility on the Service, but does not retract any cryptographic anchors already written to the Bitcoin blockchain pursuant to Section 5.A, nor any copies that third parties may have independently made while the investigation was public.
You may generate a shareable link to grant access to an investigation. Shareable links have the following properties:
By using the Service, you grant Symphoria a limited, non-exclusive, worldwide, royalty-free license to process Your Content solely for the purpose of operating the Service — including storage, display back to you and to parties you have authorized, execution of tool calls you have initiated, and the technical processing necessary to deliver the functionality you have requested. This license terminates when you delete the relevant Content or terminate your account, except for backups retained for a limited period and cryptographic anchors written pursuant to Section 5.A, which by their nature cannot be withdrawn from the Bitcoin blockchain.
Symphoria does not use Your Content — whether private, shared, or published — to train foundation models, fine-tune any machine-learning system, or build aggregated features for use outside your own investigations. If this position changes in the future, the change will take effect only with prior notice and an affirmative opt-in.
If you do not share an investigation — no share link issued, no collaborators invited, and not published — its contents remain private to you and are not anchored to any external ledger.
Cryptographic anchoring to the Bitcoin blockchain is not automatic and is not triggered by sharing, inviting collaborators, or publishing. Anchoring occurs only when you explicitly initiate it through the Service's anchoring controls — per event, per investigation, or as a standing election scoped to a specific investigation. Until you initiate anchoring, no fingerprint of your investigation is written to any external ledger. Anchors you have written to Bitcoin are permanent and cannot be retracted by any party, including Symphoria.
Anchoring publishes a SHA-256 digest — a one-way cryptographic fingerprint — of each significant event. Your queries, AI responses, uploaded documents, entities, and any personal data are not sent to, stored on, or derivable from the Bitcoin blockchain. The anchor proves that an event existed at a specific time; it does not reveal what the event contained. A verifier with a copy of the original event can use the anchor to confirm that neither you nor Symphoria silently modified it after the fact. A verifier without the original cannot reconstruct it from the anchor.
Sharing an investigation is an act of assertion toward other parties — collaborators, downstream readers, the public. Anchoring gives those parties a way to verify, without trusting Symphoria, that the investigation they see is the one that was produced. This tamper-evidence is a load-bearing capability for civic-integrity work and is one of the properties that distinguishes an anchored Symphoria investigation from an unverified document. Whether to use it on any given investigation is your call.
You may delete investigation content from Symphoria at any time per Section 12. Bitcoin anchors are hashes, not content, and are not deletable by any party; deletion of your content in Symphoria will not, and cannot, remove the anchors. Before initiating anchoring, consider whether a permanent proof-of-existence is appropriate for the material. If you are in doubt, do not anchor.
Symphoria treats anchor hashes as non-personal data under Article 4(1) GDPR, on the basis that a SHA-256 digest of canonicalized event content is a one-way function from which no personal information can be reconstructed without the original event. If you require a formal assessment, contact the address in Section 16.
In the course of an investigation, Symphoria agents may execute tool calls on your behalf, including outbound API calls, third-party data enrichment, web archival, and automated outreach. By initiating an investigation you authorize these calls. A complete log of tool calls executed during your investigations is available in your provenance ledger.
Symphoria relies on the following major sub-processors to deliver the Service. A current and more detailed list is maintained in the Sub-processor Schedule available on request.
Material additions to this list will be communicated to enterprise customers in accordance with their data-processing agreement. Continued use of the Service constitutes acceptance of the updated list for other users.
The Service, including its design, code, algorithms, models, documentation, and branding, is the intellectual property of Symphoria and is protected by applicable intellectual property laws. These Terms do not grant you any rights to our intellectual property except the limited right to use the Service in accordance with these Terms.
Feedback, suggestions, or ideas you provide about the Service may be used by Symphoria without obligation to you.
The Service uses artificial intelligence and machine learning to analyze documents, resolve entities, detect patterns, and generate investigative hypotheses. You acknowledge and agree that:
Our constitutional principle holds: the AI makes our Intelligence Advisors superhuman; the Intelligence Advisors make the AI constitutional. Technology and human judgment are complementary, not interchangeable.
Certain features of the Service require a paid subscription. By subscribing, you agree to pay all applicable fees as described on our pricing page. Fees are non-refundable except as required by applicable law or as expressly stated in a separate written agreement.
We may change subscription fees with at least 30 days' notice. Continued use after the fee change takes effect constitutes acceptance of the new fees.
To the maximum extent permitted by applicable law:
Some jurisdictions do not allow the limitation of certain damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.
You agree to indemnify, defend, and hold harmless Symphoria and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from:
The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Symphoria does not warrant that the Service will be uninterrupted, error-free, or free of harmful components, or that any content or data will be secure or not otherwise lost or damaged.
You may terminate your account at any time through the platform or by contacting us. Upon termination:
We may suspend or terminate your access if you violate these Terms, with notice and an opportunity to cure where practical. In cases of severe or repeated violation, immediate termination without notice may be necessary.
These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of such courts.
Non-US consumers retain any mandatory rights under their local consumer-protection legislation — including, without limitation, mandatory rights under EU and UK consumer-protection law — notwithstanding the foregoing. Nothing in these Terms is intended to deprive a consumer of the protection afforded to them by provisions that cannot be derogated from by agreement under the law of the country in which they habitually reside.
We may modify these Terms from time to time. Material changes will be communicated via email or through a prominent notice on the platform at least 30 days before they take effect. Your continued use of the Service after such notice constitutes acceptance of the modified Terms.
If you do not agree to the modified Terms, you must stop using the Service and may terminate your account.
If you have questions about these Terms, contact us:
Symphoria AI
Email: alisher@symphoria.ai
Symphoria AI — 2026